{"version":"1.0","provider_name":"LAB Focus","provider_url":"https:\/\/blogit.lab.fi\/labfocus","author_name":"tainask","author_url":"https:\/\/blogit.lab.fi\/labfocus\/author\/tainask\/","title":"Ensivaikutelma ratkaisee \u2013 my\u00f6s hotellissa - LAB Focus","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"xYqbOu5HSn\"><a href=\"https:\/\/blogit.lab.fi\/labfocus\/ensivaikutelma-ratkaisee-myos-hotellissa\/\">Ensivaikutelma ratkaisee \u2013 my\u00f6s hotellissa<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/blogit.lab.fi\/labfocus\/ensivaikutelma-ratkaisee-myos-hotellissa\/embed\/#?secret=xYqbOu5HSn\" width=\"600\" height=\"338\" title=\"&#8221;Ensivaikutelma ratkaisee \u2013 my\u00f6s hotellissa&#8221; &#8212; LAB Focus\" data-secret=\"xYqbOu5HSn\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/blogit.lab.fi\/labfocus\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/blogit.lab.fi\/labfocus\/wp-content\/uploads\/sites\/8\/2025\/05\/205_2025_Ensivaikutelma-ratkaisee-myos-hotellissa.jpg","thumbnail_width":1280,"thumbnail_height":724,"description":"Sis\u00e4\u00e4nkirjautuminen on asiakkaan ensimm\u00e4inen kosketus hotellipalveluun, ja sen sujuvuus vaikuttaa koko vierailuun. Prosessin kehitt\u00e4misess\u00e4 korostuvat asiakasl\u00e4ht\u00f6isyys, palvelumuotoilu, digitaaliset ratkaisut sek\u00e4 sujuva jonojen hallinta. Asiakaskokemus kilpailutekij\u00e4n\u00e4 Hotellialalla sis\u00e4\u00e4nkirjautumisen sujuvuus on noussut keskeiseksi kilpailutekij\u00e4ksi (Sever 2018). Yleisimm\u00e4t asiakastoiveet ovat lyhyet jonotusajat, yst\u00e4v\u00e4llinen kielitaitoinen palvelu sek\u00e4 nykyaikaiset itsepalveluratkaisut. Monet hotellit ovatkin jo ottaneet k\u00e4ytt\u00f6\u00f6n sis\u00e4\u00e4nkirjautumista nopeuttavia mobiili- ja [&hellip;]"}